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HK Pickup

Install HK Pickup on Shopify

This guide covers installing HK Pickup on your Shopify store and opening the merchant settings for the first time.

Pricing: $9 USD / month, with a 7-day free trial. Shopify bills in USD. There is no yearly plan.

Install HK Pickup on the Shopify App Store →

Install the app

Section titled “Install the app”

From the Shopify App Store

Section titled “From the Shopify App Store”
  1. Open the HK Pickup ‑ SFExpress listing on the Shopify App Store.
  2. Click Install.
  3. Review the permissions screen. HK Pickup works through your theme and storefront — no extra Shopify Admin permissions are required for core pickup.
  4. Click Install app to confirm.

Shopify adds HK Pickup to your store and redirects you when install completes.

From an install link (beta / partner)

Section titled “From an install link (beta / partner)”

If your app partner sent a direct install URL:

  1. Open the link while logged into the correct Shopify store.
  2. Click Install and confirm on the permissions screen.

Open HK Pickup settings

Section titled “Open HK Pickup settings”

After install:

  1. In Shopify Admin, go to Apps.
  2. Click HK Pickup.

The app opens HK Pickup settings in a new browser tab (not inside the Shopify Admin iframe).

On first open, Shopify may ask you to sign in or authorize the app — approve to continue.

What happens on install

Section titled “What happens on install”
Step Result
App install Your shop is linked to HK Pickup
Default settings All three pickup types are enabled (Station, Locker, Partner)
Storefront Nothing visible yet — you must enable the theme app embed

Important: Installing the app alone does not change checkout. You still need to turn on the app embed in the theme editor.

Session and sign-in

Section titled “Session and sign-in”
  • Settings stay signed in for about 24 hours.
  • If you see an error or are asked to sign in again, go back to Apps → HK Pickup to refresh.
  • Your saved settings (pickup types, colors, translations) are not lost when you sign in again.

Uninstall

Section titled “Uninstall”

To remove HK Pickup:

  1. Shopify Admin → Settings → Apps and sales channels
  2. Find HK Pickup → Uninstall

Also turn off App embeds → HK Pickup in the theme editor if you switch themes later.

Next step

Section titled “Next step”

👉 Theme editor setup — enable the app embed on your live theme.

Replacing another SF pickup app? After the embed is on, enable Pilot mode in the same theme editor panel to test on your live store before you disable the old app.

FAQ

Section titled “FAQ”
Do I need extra Shopify permissions to install HK Pickup? No extra Admin permissions are required for core SF Express pickup. The app works through your theme app embed and storefront cart.
Will customers see pickup options right after install? Not until you enable **App embeds → HK Pickup** in the theme editor **and** approve the app plan or trial in Shopify Admin. Until billing is active, checkout behaves as if the embed were off. See [Theme editor setup](/docs/en/theme-editor/) and [Troubleshooting — Check the storefront response](/docs/en/troubleshooting/#check-the-storefront-response).
How do I check if billing is blocking pickup? On your cart page, open browser DevTools → **Network**, reload, and find `/apps/hkpickup/storefront-config` (status **200**). If the JSON includes `"subscriptionActive": false`, open **Apps → HK Pickup** and complete Shopify’s plan approval. If `"subscriptionActive": true` and there is still no dialog, the issue is theme/embed setup, not billing.